WE WILL ONLY SHIP VERIFIED PAYPALS OR BILLING & SHIPPING ADDRESS THAT MATCHES.
Weekend orders will be processed the next business day.
If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
Depending upon location, ground shipments usually take 2-7 days.
If the part is not available within the U.S., we will message you. Parts ordered from Germany and ETA is approximately 7-10 business days however with recent delays, it could take 2-4 weeks for it to arrive before it can be shipped out.
Your order may be shipped Overnight for an additional cost.
Oversized shipments will be additional; you will be contacted prior to shipping for approval.
In the event that an order has been identified as a medium/high fraud risk, we reserve the right to request additional information to verify customer identity and address. Orders without completed validation will not be shipped.
There may be discrepancies in the catalog, you will be notified if there is.
We cannot guarantee transit times for ground and oversize orders.
Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
We do not ship internationally.
We reserve the right to refuse any orders placed.
In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
We do not ship COD orders.
We do not ship tires.
We are not an authorized Smart parts distributor, and therefore we do not sell Smart oem parts.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
